This Distance Sales Agreement ("Agreement") is concluded electronically between the Seller identified below and the Buyer, in accordance with Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
1. Seller Information
- Legal name: SEMA KÜPÇÜ
- Tax No (VKN): 5530716806
- Address: Cumhuriyet Mah. Dr. Kâmil Sk. No: 19 İç Kapı No: 3, Adapazarı / Sakarya, Turkey
- Email: info@oxava.co
- Phone: 0544 634 36 36
2. Buyer and Subject
The Buyer is the consumer who creates an account on Oxava and purchases a generation subscription. The subject of the Agreement is the AI image/video generation service purchased electronically via oxava.co; the characteristics of the service, the amount of generation rights included and the applicable price are shown on the platform at the time of purchase.
3. Price and Payment
All prices are in Turkish Lira (TRY), taxes included. Payments are collected via the iyzico payment infrastructure with 3D Secure verification using the Buyer's credit/debit card. Card details are processed and stored by iyzico and are never transmitted to the Seller.
4. Delivery
The service is intangible and digital; no physical delivery is made. The moment payment is approved, subscription access is activated and the included generation rights are added to the Buyer's account. Delivery therefore occurs instantly and electronically.
5. Right of Withdrawal
Under Article 15 of the Regulation on Distance Contracts, services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer are among the exceptions to the right of withdrawal. Since the subscription service and the included generation rights are provided digitally at the moment of purchase, by approving this Agreement the Buyer consents to immediate performance and acknowledges that no right of withdrawal applies. For cancellation and refund terms, see Cancellation, Refund and Delivery Terms.
6. Subscription and Automatic Renewal
Subscription packages renew automatically at the end of the selected period (monthly/annual). The Buyer may cancel the subscription at any time from the account panel; cancellation takes effect at the end of the current paid period, and no partial refund is made for that period.
7. Resolution of Disputes
For disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence have jurisdiction, within the monetary limits announced by the Ministry of Trade. The Privacy Policy applies additionally to the processing of personal data.
8. Entry into Force and Contact
When the Buyer approves the purchase, the Buyer is deemed to have read and accepted all terms of this Agreement. For questions: info@oxava.co